FEAST With Us Privacy Policy
Privacy Policy
Introduction
FEAST With Us (“we”, “us”) promises to respect any personal data provided, keep it secure and respect your wishes. We aim to be clear when we collect your data and will not do anything you would not expect us to do with your personal information.
Our contact details
Name: FEAST With Us
Address: 69 Torrington Park, London, N12 9PN
Phone Number: 07309 731521
E-mail: Fundraising@feastwithus.org.uk
Website: www.feastwithus.org.uk
Date of privacy policy: 07/10/2021 (last updated on the 07/10/2021)
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Information you provide to us by filling in forms hosted by FEAST With Us. This may include: Full name, email address, phone number, postal address, company details, bank or credit/debit card details, social media handles, a Gift Aid declaration, allergen information, dietary requirements, mode of transport and emergency contact details of next of kin
Records of your correspondence with FEAST With Us
Publicly available information
Photographs, images, films taken at FEAST With Us events and volunteering sessions of volunteers, FEAST With Us staff and partner staff, and general public. We will only post identifying images with a person’s consent and will not name individuals/place of work without prior consent.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Signing up to the FEAST With Us e-newsletter
Signing up to volunteer
Donating to FEAST With Us
General correspondence
Attending a FEAST With Us event
Social media
We also receive personal information indirectly, from the following sources in the following scenarios:
With your consent we are provided with your information from independent third parties e.g. fundraising and donation sites such as Donorbox, JustGiving and PayPal, volunteering platforms such as Do-it and JVN
We use the information that you have given us in different ways depending on why you have provided it to us. We collect this information so we can:
Process and support your donation/fundraising efforts
Process Gift Aid
Provide you with information you asked for
Keep a record of your relationship with us
Understand how to improve our services
We may use your data for Direct Marketing, but will never contact you for marketing purposes via email if we do not have your consent:
We will use the details provided to us to communicate our work with you and how you are helping prevent malnutrition, reducing food waste and encouraging community cohesion. We may also include information on how to donate/donate again.
Our Direct Marketing will include information on how you can opt-out of hearing from us. If you do not want to hear from us when you provide information to us contact Fundraising@feastwithus.org.uk.
We may contact you by post if we believe we have a legitimate interest in doing so. If we contact you by post and you no longer wish to hear from us, you can email us at Fundraising@feastwithus.org.uk
If you subscribe to the FEAST With Us e-newsletter you are granting us the right to use the provided email as a means of communicating Direct Marketing
In the rare case we may share this information with other parties, we will never do so knowing they will use it for their own marketing purposes, instead we do so because:
We have your written consent
It is a requirement to process Gift Aid via HMRC
A third party is providing a service to us e.g. hosting a fundraising meal that you are attending, organising a challenge event such as the London Marathon
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Fundraising@feastwithus.org.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our password protected and encrypted database system.
We will then dispose your information in a secure manner when it is no longer needed, or you have asked us to stop processing your information (bar the use of information for recording donation history)
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Partners@feastwithus.org.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Partners@feastwithus.org.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk